Your Privacy Rights – ServoTerra Privacy Policy
Your Privacy Rights - ServoTerra Privacy Policy
- What This Privacy Policy Covers
- This policy covers how ServoTerra, Inc. treats personal information that is collected and received at the ServoTerra website, which includes servoterra.com, any successor pages thereto, and other related websites owned or operated by ServoTerra, Inc. ("ServoTerra," "we," "us," or "our") and through the ServoTerra Exchange, an online exchange of network equipment assets, including information related to your past use of ServoTerra products and services.
- This policy does not cover how ServoTerra treats personal information that it obtains from other sources, such as offline, on other websites, or through email communications. This policy also does not apply to the practices of companies that ServoTerra does not own or control, or to people that ServoTerra does not employ or manage.
- If you are located outside the United States, please note that any information that you provide via the website will be transferred to the United States. By using the website, you consent to this transfer.
- Information Collection and Use
- ServoTerra collects some information about our online community to enable us to improve our website and our products and services. As described below, the type of information collected and our use of that information varies depending upon your level of interaction with the website.
- ServoTerra collects personal information when you register with ServoTerra to participate in the ServoTerra Exchange and when you submit asset information or other content for publication on the website. Personal information is information about you that is personally identifiable like your name, address, email address, or phone number.
- When you register to participate on the ServoTerra Exchange, we ask for information such as your name and email. If you submit asset information or other content for publication on the website, we collect additional information, such as your full legal name, address, telephone number, and credit card information. Once you register with ServoTerra and sign in to our services, you are not anonymous to us.
- ServoTerra.com automatically receives and records information on our server logs from your browser, including your IP address, ServoTerra cookie information (if any), and the page you request.
- ServoTerra uses information for the following general purposes: (a) to fulfill your requests for products and services, improve our services, contact you, customize your user experience on our website, inform you about special promotions, conduct research and surveys, troubleshoot problems that may arise on our website and provide anonymous reporting for our own business purposes and internal and external clients; (b) for other business purposes; (c) for activities and purposes directly related to ServoTerra and the ServoTerra Exchange; and (d) as otherwise described on our website. ServoTerra may share non-personal information regarding our community with a third party, but NOT at the individual level of identification without your explicit permission.
- If you leave a comment on a forum or any feedback field or submit information or any other content to the website via a blog, buying community, or the liquidation audit process, it can be seen by any visitor to the website, and/or registered participant in the ServoTerra Exchange. ServoTerra cannot be held responsible for the privacy protection of any comments, asset information, or other content that you post.
- Information Sharing and Disclosure
ServoTerra shares your information to provide products or services you've requested, when we have your permission, and under the following circumstances:
- We provide the information to trusted partners who work on behalf of or with ServoTerra. These companies may use your personal information to help us in a variety of ways, including communicating with you about offers from ServoTerra and our marketing partners.
- We may share your information to respond to subpoenas, court orders, or legal process or to otherwise cooperate with law enforcement agencies or officials, or to establish or exercise our legal rights or defend against legal claims.
- We may share your information if we believe it is necessary in order to investigate, prevent, or take action regarding illegal activities, suspected fraud, situations involving potential threats to the physical safety of any person, violations of ServoTerra's Terms of Use, or as otherwise required by law.
- We will transfer information about you if ServoTerra is acquired by or merged with another company. In this event, we will notify you before information about you is transferred and becomes subject to a different privacy policy.
- Cookies and Web Beacons / Clear GIFs
- ServoTerra sets and accesses cookies on your computer. A cookie is a small bit of information used by the website to track your session. It does not contain any sensitive information. No other websites can access cookies set by ServoTerra, nor can our website access cookies set by other websites.
- We may also use pieces of code called "clear gifs" or "web beacons". A clear gif is typically a transparent graphic image that is placed on a website that allows the website to measure the actions of a user opening the page that contains the clear gif. Clear gifs can be used in combination with cookies to help website operators understand how visitors interact with their websites and to obtain certain types of information when your browser accesses the ServoTerra website or when you are provided the opportunity to complete surveys, participate in a sweepstakes or other incentives, or open or respond to any newsletter or other email you may receive from the website.
- Our website and advertisements that we may run on third party advertising networks may use cookies and clear gifs to help us identify and track users and data regarding their usage of the website and their website access preferences across multiple requests and visits to our website. This enables us to gather and create aggregated data about how people use our website. We will use this data to determine aggregate usage patterns either ourselves or through a third party. We make the aggregated data publicly available. If the data is made available, none of the information will be personally-identifying information.
- Your Rights and How to Contact Us
- You have a right to know about the personal information that ServoTerra holds about you. You also have a right to correct, amend or delete such information if it is incorrect. If you wish to exercise these rights, please contact us by post or email at the address shown in subsection (d) below.
- You can edit your ServoTerra account information at any time by clicking here or contacting us by post or email at the address shown in subsection (d) below.
- You may opt out of receiving ServoTerra marketing materials and/or newsletters at any time by clicking here to unsubscribe. Please note that even if you do opt out of receiving marketing materials, we reserve the right, and will continue to send you certain communications relating to the ServoTerra service and/or your account, such as service announcements and administrative messages, that are considered part of your ServoTerra account, without offering you the opportunity to opt-out of receiving them.
- To contact us for more information about this privacy policy or how your information is treated or to exercise any of the rights that you are given under this Privacy Policy, please contact us by mail at 6200 Stoneridge Mall Road, Suite 300, Pleasanton, California 94588, by email at contact@servoterra.com or by phone at 1.925.399.6137
- Confidentiality and Security
- We use industry standard methods to protect data transmissions. Although we take appropriate measures to safeguard against unauthorized disclosures of information, we cannot assure you that personally identifiable information that we collect will never be disclosed in a manner that is inconsistent with this Privacy Policy.
- Data you provide to us will be stored on our servers located either in our offices in California, or elsewhere in the United States or abroad. By providing us with your information, you understand and consent to the international transfer of your data.
- You should take steps to protect yourself as well. For example:
- Select a neutral username that does not include your name or other personally identifiable information.
- Do not share your password with anyone else, and take measures to prevent it from unauthorized access or disclosure.
- Do not provide personally identifiable information in public chat forums or to individual users that you do not know personally.
- To learn more about how to protect yourself online, visit the government website www.onguardonline.gov.
- Links to Third Party Websites
- We have no control over the privacy practices of websites outside of ServoTerra. We may post links to other websites as a service to you. These websites are operated by companies that are outside of our control, and your activities at those websites will be governed by the policies and practices of those third parties. We encourage you to review the privacy practices of these third parties before disclosing any personally identifiable information, as we are not responsible for the privacy practices of those websites. If you follow a link to another website, read the website's privacy policy and contact their administrator with your questions.
- We may allow third party advertisers to post advertisements on our website. These third parties may place cookies on certain pages of our website. This privacy policy does not cover those third party advertisers or their use of cookies.
- Children
- This website is designed for adult users, and we do not knowingly collect personal information from anyone who has not reached the age of majority in the state in which he or she resides, nor do we allow anyone who has not reached the age of majority in the state in which he or she resides to register to use the ServoTerra Exchange or submit content for publication on the website.
- ServoTerra strongly encourages parents to play an active role in their child's online activity. If you are a parent and suspect that your child has provided us with personally identifiable information, please contact us at contact@servoterra.com.
- Terms of Use
Use of the website and the ServoTerra Exchange is governed by the Terms of Use viewable at www.servoterra.com.
- Your Acceptance of This Privacy Policy
By using this website and/or the ServoTerra Exchange, you signify your asset to this privacy policy. If you do not agree to this privacy policy, please do not use the website or the ServoTerra Exchange.
- Changes to this Privacy Policy
This policy is effective as of April 29, 2009. We may update this policy. We will notify you about significant changes in the way we treat personal information by sending a notice to the primary email address specified in your ServoTerra account or by placing a prominent notice on our website. Your continued use of the website and/or the ServoTerra Exchange following the notice or posting of changes to this privacy policy will mean you accept those changes.
